Privacy Policy
Last Updated: September 21, 2026
1. Introduction
Welcome to CezzYtron.
This Privacy Policy explains how Transpy Private Limited ("we", "us", or "our") collects, uses, stores, and protects information when you use the CezzYtron Customers application ("App") and related services.
By using the App, you acknowledge the practices described in this Privacy Policy.
2. Information We Collect
Depending on how you use the App, we may collect the following information.
2.1 Mobile Phone Number
When you sign in using OTP authentication, we collect your mobile phone number.
We use your phone number to:
Create and maintain your account.
Send one-time passwords (OTPs).
Verify your identity.
Allow you to securely sign in to the App.
Associate your account with your activity within the App.
2.2 OTP and Authentication Information
When you request an OTP, we generate and process an OTP for authentication.
OTP information is used for authentication and security purposes.
OTP verification information may be temporarily stored for the purpose of verifying your login request.
2.3 Account Information
After successful authentication, we may store information associated with your customer account, including:
Mobile phone number
Account creation information
Authentication-related information
2.4 Product and Shopping Information
When you use the App to browse products or interact with businesses, we may process information related to:
Products you view
Products you select
Product quantities
Shopping/cart information
Orders or purchase-related information
This information is used to provide the e-commerce functionality of the App.
2.5 Location Information
The App may use your device's location when you use location-based features, such as finding businesses or displaying locations on a map.
Location information may be used to:
Display your relevant location on a map.
Help you discover nearby businesses.
Provide location-based functionality.
2.6 Payment Information
If you make a payment through the App, payment processing may be handled by third-party payment service providers.
We may receive information necessary to identify and process your transaction, such as transaction status or payment-related reference information.
We do not intend to store your complete card number, CVV, UPI PIN, or banking credentials on our servers. Payment credentials are handled by the applicable payment service provider.
3. How We Use Your Information
We may use collected information to:
Provide and operate the App.
Authenticate users.
Send OTPs.
Create and maintain customer accounts.
Display products and businesses.
Provide location-based services.
Process and manage purchases.
Process payments through payment providers.
Communicate with users regarding their account or transactions.
Detect, prevent, and address fraud, abuse, security issues, or technical problems.
Maintain and improve the App.
Comply with applicable legal obligations.
4. Third-Party Service Providers
We may use third-party service providers to provide certain functions of the App.
MSG91
We use MSG91 to send OTP messages to users' mobile phone numbers.
Firebase / Google Cloud
We may use Firebase and related Google Cloud services for storing and processing application data and authentication-related information.
Razorpay
We may use Razorpay to process payments.
Payment information submitted during a payment transaction may be processed by Razorpay in accordance with its own privacy policy and terms.
Map Services
The App may use mapping services, such as Mapbox, to provide map and location-related functionality.
These service providers may process information necessary to provide their respective services.
5. Information Sharing
We do not sell your personal information.
We may share or disclose information when reasonably necessary to:
Provide the services requested by you.
Work with our service providers.
Process payments.
Send OTPs and authentication messages.
Provide map and location functionality.
Protect the security and integrity of our services.
Comply with applicable laws, regulations, legal processes, or government requests.
Protect our rights, users, or property.
6. Data Security
We take reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as reasonably necessary to:
Provide our services.
Maintain your account.
Complete transactions.
Meet legal, accounting, or regulatory requirements.
Resolve disputes.
Prevent fraud or abuse.
Enforce our agreements.
When information is no longer required for these purposes, we may delete or anonymize it, subject to applicable legal requirements.
8. Account and Data Deletion
You may request deletion of your account and associated personal information.
To request account deletion, contact us at:
transpycompany@gmail.com
Please include the mobile phone number associated with your account so that we can identify the relevant account.
After verifying the request, we will delete or anonymize applicable personal information, except where we are required or permitted by law to retain certain information.
Some information may need to be retained for legal, security, fraud-prevention, accounting, or other legitimate purposes.
9. Children's Privacy
The App is not specifically directed toward children.
We do not knowingly collect personal information from children in violation of applicable laws.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy.
We encourage users to periodically review this page for the latest information about our privacy practices.
11. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to:
Request access to certain personal information.
Request correction of inaccurate information.
Request deletion of your account and applicable personal information.
Withdraw consent where applicable.
Raise questions or complaints regarding our processing of personal information.
You may contact us using the information below to exercise applicable rights.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Company: Transpy Private Limited
App: CezzYtron
Email: transpycompany@gmail.com
13. Governing Law
This Privacy Policy shall be governed by the applicable laws of India.
Any disputes relating to this Privacy Policy shall be subject to the applicable jurisdiction in India.